This listing was posted on ApplicantPro, TalentPlusHire.
HVAC Service Manager
Location:
Windsor, CT
Description:
Job description HARP Home Services in Windsor, CT has an immediate need for an HVAC Service Manager. The responsibilities of this position are as follows: Confer with supervisory personnel, technicians or design professionals to discuss and resolve matters such as work procedures, complaints or job site issues. Plan, organize or direct activities concerned with the maintenance and service of HVAC. Ability & willingness to work a flexible schedule as necessary to meet customer requirements. Understand operational concepts including planning, scheduling and logistics. Establish a team culture among service department personnel and hold the team to a high standard of customer satisfaction. Resolve customer issues and complaints to ensure customer satisfaction. Plan, schedule and coordinate service department activities to meet the budget. Evaluate workload and schedule service work in a way that best utilizes manpower and maximizes profit. Determine labor and routing requirements for efficiently dispatching workers to job. Assist the dispatching operation to ensure appropriate tech selection for the type of service. Prepare and submit budget estimates, progress reports, or cost tracking. Develop or implement quality control programs. Assist with technical information and logistics as needed in the requisition of parts and materials to complete jobs. Develop and/or revise methods to reach monthly, quarterly and yearly departmental goals. Identify trends and problem areas and take immediate action based on findings. Develop innovations to maintain market lead and share best practices across the organization. Recruit, select and train service department employees. Complete performance reviews for direct reports. Evaluate staff to determine training requirements. Provide on-the-job training and support to employees. Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales. Conduct weekly service team meetings. Position Requirements Minimum of (5) five years of prior HVAC experience required. Minimum of (2) two years of prior Management or Supervisory experience strongly preferred. Experience with standard MS Office programs required (Word, Excel, Outlook) Experience with Service Titan software is a plus. Must be available after hours or on occasional weekends as needed. Job Type: Full-time Salary: $70,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Supplemental pay types: Bonus pay Application Question(s): Do you have your EPA Type 2 or Universal? Do you have a Valid S-2 or D-2 license Experience: HVAC: 5 years (Required) Supervisory or Management: 2 years (Required) License/Certification: Driver's License (Required) Work Location: On the road Job Posted by ApplicantPro
Company:
Harp Home Services
Posted:
May 15 on ApplicantPro, TalentPlusHire
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More About this Listing: HVAC Service Manager
HVAC Service Manager is a Jobs Service Manager Job at Harp Home Services located in Windsor CT. Find other listings like HVAC Service Manager by searching Oodle for Jobs Service Manager Jobs.
HVAC Service Manager is a Jobs Service Manager Job at Harp Home Services located in Windsor CT. Find other listings like HVAC Service Manager by searching Oodle for Jobs Service Manager Jobs.