This listing was posted on Tip Top Job.
Customer Care Coordinator : New Century FS : Ames IA
Location:
Ames, IA
Description:
PURPOSE AND SUMMARY STATEMENT Under the direction of the Customer Care Specialist, the Customer Care Coordinator will offer strong inbound customer support to answer questions of customers and provide the Specialist with feedback. ESSENTIAL JOB RESPONSIBILITIES Handles inbound and outbound telephone calls for marketing and customer service. Process phone payments. Will clearly communicate with the Specialist to determine customer needs. Create a positive experience through active listening and high energy customer care. Set up and maintain accurate account information. Contribute to additional customer service:related activities such as direct mail fulfillment. OTHER JOB FUNCTIONS Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply. Performs all other duties as assigned. REQUIREMENTS Normally requires an Associate's Degree in business administration, or equivalent thereof, and at least 2 years of work experience. Prefer telemarketing experience outbound and inbound environment. Experience with customer service and sales. Excellent listening and communication skills. Working knowledge of Microsoft Office : Excel, Word and Outlook. Demonstrated essential abilities including self:starting skills, work ethic, Good math, reading and business skills. Good time management skills. Data Entry experience with excellent attention to detail. Organizational skills with the ability to manage multiple projects at one time. Demonstrate the ability to learn proprietary software. Ability to work extended hours or on:call as business conditions warrant. Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.
Posted:
May 1 on Tip Top Job
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Tip Top Job
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Care Coordinator : New Century FS : Ames IA
Customer Care Coordinator : New Century FS : Ames IA is a Nurse & Healthcare Care Coordinator Job located in Ames IA. Find other listings like Customer Care Coordinator : New Century FS : Ames IA by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.
Customer Care Coordinator : New Century FS : Ames IA is a Nurse & Healthcare Care Coordinator Job located in Ames IA. Find other listings like Customer Care Coordinator : New Century FS : Ames IA by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.