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Legal Intake Representative | Legal Intake Representative in Customer Service Job at Legal Intake 1

This listing was posted on ApplicantPRO.

Legal Intake Representative

Location:
North Richland Hills, TX
Description:

Immediately hiring Legal Intake Representatives in our North Richland Hills location! At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing team! Your mission would be to establish the firm's relationship with potential clients by handling incoming calls as outlined in training. Our Representatives are the initial point of contact for clients seeking assistance with personal injury matters, and therefore, empathy, compassion, accuracy, and communication skills are vital. Customer service experience is a plus, but not required. This is an in office p osition. Your job will be receive incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients. To be successful in this role, you must have: Good verbal and written communication skills, specifically: spelling, grammar, and diction A professional phone voice that shows customer care and concern Active-listening skills to ensure client information is gathered correctly and fully The ability to ask appropriate questions The ability to converse with various personalities and to collect pertinent details to determine viability of their claims Accurate and fast typing skills PC/Computer skills in a Microsoft Windows environment A flexible schedule, including nights, weekends, and holidays A High School Diploma or GED, and must be 18 years of age Bonus points if you are Bilingual (English/Spanish)! Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17 / Hour or $19 for Bilingual Spanish Shifts Offered: Full Time - 40 hours Morning and Afternoon shifts available You must be available to work a Saturday OR Sunday each week You must be very punctual with great attendance. Training will last approximately three weeks. Once you have successfully completed training, you will move to your new set schedule. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro
Company:
Legal Intake Professionals
Industry:
Legal
Posted:
April 17 on ApplicantPRO
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More About this Listing: Legal Intake Representative
Legal Intake Representative is a Customer Service Legal Intake Representative Job at Legal Intake Professionals located in North Richland Hills TX. Find other listings like Legal Intake Representative by searching Oodle for Customer Service Legal Intake Representative Jobs.