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Director, Merchant Acquiring Operations | Director in Executive Job at Scotiabank | 7235817774

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Director, Merchant Acquiring Operations

Location:
Toronto
Description:

Requisition ID: 197024 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Director, Merchant Acquiring Operations leads operational governance and advisory for Merchant Acquiring in Operations – International Banking ensuring oversight of provider relationships, regional project pipeline, operational SLA and KPIs adherence in alignment with business strategies and support for the delivery of any new business initiatives and plans to be executed / delivered in compliance with governing regulations including card association networks, internal policies, and procedures. Is this role right for you? In this role you will: Lead the operational governance, advisory and support for the Merchant Acquiring business across all Scotiabank International footprint and related specialized projects supporting the business. Own and manage regional operational SLAs and KPIs related to Merchant Acquiring to ensure adherence from 3rd party providers and related internal areas. Support regional escalations and high priority incidents related to Merchant Acquiring until resolution. Partner with Vendor Management to support the E2E relationship with key providers and deliver on regional action plans, processes, and functionalities enhancements. Provide an advisory role for new initiatives and projects to review, analyze, and recommend new functionalities or enhancements to the current capabilities for Merchant Acquiring Provide change management support for any new enhancement or projects to backss change impact, readiness, and key stakeholders. Support communications and training efforts by providing input, documenting requirements and supporting the design and delivery of training programs as required. Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: Minimum 5+ years’ experience in merchant acquiring services space or with card association networks;. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 12 on ListedBuy
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More About this Listing: Director, Merchant Acquiring Operations
Director, Merchant Acquiring Operations is a Executive Director Job at Scotiabank located in United States. Find other listings like Director, Merchant Acquiring Operations by searching Oodle for Executive Director Jobs.