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Hotel Front Desk Agent
Location:
Atlanta, GA
Description:
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready• Handle customer complaints as necessary• Bookkeeping: keep accurate records of all hotel guest account information • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: • Exhibits working knowledge of Microsoft Office and reservation management systems• Comfortable taking telephone calls and mitigating stressful situations• High school graduate, GED recipient, or equivalent • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills• At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Compensation: $17 About Company: Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views. Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont. All full-time employees are eligible for: PTOMedical DentalVision Short-Term/Long-Term Disability401K/401K match Employee discounts at all properties Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Company:
Hotel Clermont & Tiny Lou's
Posted:
April 9 on WizeHire
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More About this Listing: Hotel Front Desk Agent
Hotel Front Desk Agent is a Clerical Front Desk Receptionist Job at Hotel Clermont & Tiny Lou's located in Atlanta GA. Find other listings like Hotel Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.
Hotel Front Desk Agent is a Clerical Front Desk Receptionist Job at Hotel Clermont & Tiny Lou's located in Atlanta GA. Find other listings like Hotel Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.