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Insurance Customer Service Specialist
Location:
Blue Springs, MO
Description:
Join our dynamic team! We are looking for an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. Your responsibilities will include creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You will also help resolve billing issues, make policy changes, and provide policy recommendations. If you have previous experience in customer service within the insurance industry and possess a friendly, client-first attitude, we encourage you to apply today! Training and coaching will be provided by the top 2% in the industry. Responsibilities:Please take note of the following responsibilities: • Keep track of all customer inquiries and follow up to ensure that all questions regarding customer policies are answered.• Make necessary changes to customer policies based on the information provided.• Stay updated on current marketing activities in order to respond effectively to insurance-related inquiries with all available resources.• Handle inbound calls concerning insurance policy issues, customer complaints, and general queries.• Communicate with customers about complaints, provide appropriate solutions, and follow up to ensure that the problem has been resolved. Qualifications:Join our team if you possess the following qualifications: • Strong problem-solving skills• A humble attitude and a desire for personal growth• Ability to pass a background check• Obtain an insurance license and excel in selling appointments once licensed• Outstanding active listening, interpersonal, and communication skills• Basic knowledge of insurance policy procedures and schedules preferred• Previous experience in a customer-facing or customer-service role required• High school diploma or GED equivalent is a must Compensation: $35,000 - $50,000+ yearly About Company: At the Chris Castanza Insurance Agency, we are looking for top talent! Join one of the top insurance agencies in the country! Our hiring process is very thorough. Finalists are asked to arrange reference calls with former managers. The benefits to high performers are endless! Chris Castanza leads one of the fastest-growing insurance agencies in the country. He was nominated for Personal Lines Agent of the Year twice. His agency is well known for its team approach to business. Chris is a highly sought-after speaker and trainer on accelerating growth in agencies across the nation. His practical and motivational style balances education with enlightening stories. Chris has coached teams and small businesses across the country with a focus on elevating the vision of the organization, developing talent within teams, and creating frameworks for perpetual success. Find his book on Amazon: 'The Great Game of Insurance.'
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More About this Listing: Insurance Customer Service Specialist
Insurance Customer Service Specialist is a Customer Service Customer Service Representative Job at Chris Castanza Insurance Agency located in Blue Springs MO. Find other listings like Insurance Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.
Insurance Customer Service Specialist is a Customer Service Customer Service Representative Job at Chris Castanza Insurance Agency located in Blue Springs MO. Find other listings like Insurance Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.