This listing was posted on InsuranceJobs.
Customer Service Representative, Personal Risk Services
Location:
O Fallon, MO
Description:
JOB DESCRIPTION Job Responsibilities: Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment On average, our representatives are responsible for 40-50 calls per day Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Responsible for cross selling coverage to round out accounts Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Work collaboratively with team members, and business partners to provide a quality experience for our agents Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm EST; work overtime as needed Complete additional tasks and other projects/duties as assigned Requisition #: 59536ahf9io63
Company:
Chubb
Posted:
April 4 on InsuranceJobs
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More About this Listing: Customer Service Representative, Personal Risk Services
Customer Service Representative, Personal Risk Services is a Customer Service Customer Service Representative Job at Chubb located in O Fallon MO. Find other listings like Customer Service Representative, Personal Risk Services by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative, Personal Risk Services is a Customer Service Customer Service Representative Job at Chubb located in O Fallon MO. Find other listings like Customer Service Representative, Personal Risk Services by searching Oodle for Customer Service Customer Service Representative Jobs.