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Sales Operations Consultant
Location:
Conyers, GA
Description:
We use technology to solve problems in spaces, light, and more things to come... for our customers, our communities, and our planet. Acuity Brands, Inc. (NYSE: AYI) is a market:leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location:aware applications. Job Summary The Account Manager is responsible for overseeing the operational needs and requests of the defined sales channel and customers. The position will work closely with internal and external stakeholders to ensure the appropriate priorities and objectives are met by partnering with Acuity Brands matrix partners. This individual will be the Inside Acuity Brands go:to contact from the customer perspective. This individual will work across the matrix to ensure we are delivering on our service metrics to assigned customer accounts to provide an exceptional customer experience. The role requires a high degree of assertiveness and awareness of how Acuity Brands operates, and the ability to translate a strong knowledge of the customer into strategic and competitive strengths for the company. Key Tasks and Responsibilities (Essential Functions) Project Management (35) : Point:of:contact for customers and sales team to support account project management needs: Oversee and drive SKU management related to the customer. Continually monitor new product launch plans and ensure active status of all in:store SKUs, or take action with matrix partners if status is changed: Provide channel:level and customer level product changes, including new products and phase:in/phase:out products. Work with Sales team and Demand Planning team to ensure seamless transition and adequate inventory planning to support the change : Quality incident project management : sale channel point:of:contact between the matrix and the customer when quality impacts Acuity Brands ability to ship : Maintains current and accurate project tracker for all rollouts, deletions, promotions, or other customer events. Regular cadence of meeting update for cross function matrix partners, including sales, product, supply chain, and demand planningProgram Management (35) : New customer account setups and maintenance in Acuity Brands systems through engaging as the primary contact between the customer and internal matrix : Define customer service requirements to matrix and hold Acuity Brands teams accountable to performance requirements. A deep understanding of relevant metrics and the capability to use LEAN tools to resolve issues that are preventing breakthrough results : Create and maintain customer profiles and program files that communicate customer needs and Acuity Brands strategy for meeting those needs to leadership, channel partners and matrix partners Key tasks and responsibilities continued... Fines/Cost of Quality/Scorecard Management (20) : Rebates and deductions oversight and approval or escalations for dispute : Assurance to contractual compliance. Understand contractual requirements and escalate to appropriate matrix partners if not in compliance : Utilize LEAN or Acuity Business System (ABS) tools to solve business problems and improve processesAccount Reporting (10) : Rebates and deductions oversight and approval or escalate for dispute Point:of:Sale (POS) reporting
Posted:
April 3 on Tip Top Job
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More About this Listing: Sales Operations Consultant
Sales Operations Consultant is a Consulting Jobs Consultant Job located in Conyers GA. Find other listings like Sales Operations Consultant by searching Oodle for Consulting Jobs Consultant Jobs.
Sales Operations Consultant is a Consulting Jobs Consultant Job located in Conyers GA. Find other listings like Sales Operations Consultant by searching Oodle for Consulting Jobs Consultant Jobs.