This listing was posted on Tip Top Job.
Call Center Representative
Location:
Johnson City, TX
Description:
Call Center RepresentativeWe are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer:focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.- Building lasting relationships with clients and other call center team members based on trust and reliability.- Adhering to all company policies and procedures. Requirements: - High School Diploma or equivalent.- More education or experience may be preferred.- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.- Understanding of company products, services, and policies.
Posted:
April 2 on Tip Top Job
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job located in Johnson City TX. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.
Call Center Representative is a Customer Service Call Center Representative Job located in Johnson City TX. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.