This listing was posted on Jobvertise.
Patient Intake Representative - Customer Service 7920
Location:
Palmer, MA
Description:
Position: Patient Intake Representative - Customer Service 7920Location: Palmer MA Schedule: M- F 7 am 3:30 pmProjected duration: 3 monthsJob code: CVDJP00027920 benefits are available requires Flu vaccine Summary:The main function of a patient access representative is to act as the liaison between the organization and the customer/patient.They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.Job Responsibilities :Act a liaison between company, the customer base and patients. Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet.Speak with customers in a courteous, friendly, and professional manner using protocol procedures.Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education and information as needed.Qualify and establish inbound new customers requesting company products and services. Work in multiple databases to research complex issues and questions.Notify clients of test results in a timely and accurate manner.Review test forms for accuracy and report any discrepancies.Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.Job Responsibilities: Schedule patient appointments and greet patients upon appointment arrival Ensure a welcoming environment for all patients and visitors Assist patients with registration and check in procedures Data entry of patient demographics and billing information Verification of insurance coverage and collect/post payments to patient accounts Collect and prepare specimens for testing and analysis when needed Call physician offices to confirm the accuracy of test orders Monitor and log patient wait times on a regular basis Notify the supervisor of any patient issues in a timely manner Promote and provide information about patient services Manage office supplies to ensure proper inventory levels Open and close the office when required Perform administrative and clerical duties as necessaryRequirements: Schedule patient appointments and greet patients upon appointment arrival Ensure a welcoming environment for all patients and visitors Assist patients with registration and check in procedures Data entry of patient demographics and billing information Verification of insurance coverage and collect/post payments to patient accounts Collect and prepare specimens for testing and analysis when needed Call physician offices to confirm the accuracy of test orders Monitor and log patient wait times on a regular basis Notify the supervisor of any patient issues in a timely manner Promote and provide information about patient services Manage office supplies to ensure proper inventory levels Open and close the office when required Perform administrative and clerical duties as necessary Skills:Knowledge of Microsoft Office. Strong verbal and written communication.Courteous with strong customer service orientation.Understanding of medical terminology used in clinical setting.Requirements:High school diploma or equivalent experience.Previous experience in customer service preferred. Bachelors degree preferred.5-7 years of experience.
Posted:
February 29 on Jobvertise
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Jobvertise
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Patient Intake Representative - Customer Service 7920
Patient Intake Representative - Customer Service 7920 is a Customer Service Customer Service Representative Job located in Palmer MA. Find other listings like Patient Intake Representative - Customer Service 7920 by searching Oodle for Customer Service Customer Service Representative Jobs.
Patient Intake Representative - Customer Service 7920 is a Customer Service Customer Service Representative Job located in Palmer MA. Find other listings like Patient Intake Representative - Customer Service 7920 by searching Oodle for Customer Service Customer Service Representative Jobs.