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Customer Service Advisor
Location:
Newcastle upon Tyne
Description:
Customer Service Advisor Hybrid role – working from home and our office at One Strawberry Lane Start date 8^th April 2024 with interviews on 6th & 7th March Starting salary £23,464 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) First four weeks will be full time office-based Monday to Friday 9:00 to 17:00 Home, a place where you belong Do you want to start Spring with an exciting new challenge? We have the perfect opportunity for you to kick start your career with us. Join us in our fantastic role of Customer Service Advisor, supporting us to deliver an outstanding first point of contact experience to our customers. You’ll work various customer contact channels such as voice calls and digital contact to diagnose and resolve a broad range of maintenance, rent and general customer queries in line with our customer promise and Home Group policy and processes. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!) This isn’t “just” any old customer service role, we’re looking for “customer service heroes” to support our customers. Typical day as a Customer Service Advisor ‘First time fix’ for new and existing repairs through effective diagnosis and questioning. Achieve best possible outcomes in line with our customer promise and service levels, advocating on behalf of the customer throughout the process. In doing so, you’ll adapt your communication style to suit each individual customer and their needs. Collaborate with Maintenance, Housing, other colleagues, and contractors to. Visit ListedBuy for more information.
Company:
Home Group
Posted:
February 21 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Home Group located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Home Group located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.