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Technical Manager
Location:
Rancho Cordova, CA
Description:
Primary Objective: Responsible for all system functions in support of each operation. Responsibilities include development through ongoing maintenance. Nature of Responsibilities: Supervises the system operations to ensure that the milestones, deliverables and performance standards are met. Lead management of the IT team, consisting of Software Development, Network Engineering, Desktop Support, Telephony, Security, and Servers Management. Management of testing and implementation of all new software and software enhancements related to payment processing and data capture. Responsible to the delivery of the enhancements and monitoring their effectiveness. Development of workflow improvements their documentation, implementation, monitoring and reporting. Responsible to the measurement and reduction of workflow. Assessment and development of potential process enhancements, their implementation and monitoring. Review of the effectiveness of those enhancements. Responsible to regular reporting of potential opportunities and the performance of actions taken. Statistical information related to payment processing in an automated, ongoing, disseminated fashion. Responsible to the creation, implementation and assignment of the statistical gathering process. Identification of and determining resolution to errors and responsibility to the downward trend of those errors. Responsible to providing updates and status reports to senior New Project analysis and implementation. Handoff and documentation to operations staff. Qualifications: The candidate should have a strong background in Windows networking (Active Directory, group policies, security groups, roaming profiles, etc.). They should be able and willing to troubleshoot server and PC hardware and software, large and small scale. Any candidate needs to have strong functional and support skills with all common Microsoft desktop applications (Windows, MS Office, etc.) and server-based applications (IIS, MSSQL, DNS, DHCP, FTP). They must have a thorough understanding of the standards and variables involved in LAN/WAN (TCP/IP) networking and must be able to apply that knowledge to the support and configuration of the same. Along those lines, knowledge of the physical wiring of computer networks (CAT5/6, Fiber) should be mandatory. The job requires frequent communication with offsite personnel and the coordination of technical tasks with those individuals to complete time sensitive projects without issue. Many of these tasks require documentation as well. As a result, any applicant should possess strong written and verbal skills and the ability to assertively promote the best interests of the SDU. Ideally, any candidate should have experience in; purchasing, vendor relations, customer service, and personnel management. Some phone system (preferably VoIP) experience would be useful. An understanding of web-based applications (Intranet and Internet) is needed. Web programming experience would be a bonus. Additional desired (but not required) skills include; Linux/Unix administration experience, ASP and VB programming experience, high-volume printing and scanning systems experience, MS Access programming and Job Posted by ApplicantPro
Company:
Fortuna BMC
Posted:
January 25 on ApplicantList
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More About this Listing: Technical Manager
Technical Manager is a Executive Manager Job at Fortuna BMC located in Rancho Cordova CA. Find other listings like Technical Manager by searching Oodle for Executive Manager Jobs.
Technical Manager is a Executive Manager Job at Fortuna BMC located in Rancho Cordova CA. Find other listings like Technical Manager by searching Oodle for Executive Manager Jobs.