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Eligibility Technician
Location:
Hanford, CA
Description:
Employment Type: Full Time FLSA Status: Non-Exempt Compensation: $17.53 - $22.44 in 6 steps Application Deadline: Open Until Filled MISSION STATEMENT: Join Kings Community Action Organization (KCAO) and make a difference in Kings County, CA as an Eligibility Technician. KCAO envisions a future where all people in Kings County are able to live with dignity, have access to available resources and have the opportunity, motivation and ability to live economically productive and satisfying lives. Our Mission: Working as a team, KCAO will seek and provide programs that develop self-sufficiency in individuals, families, and communities within Kings County. Our Vision: Kings County residents and communities will achieve self-sufficiency through the high quality and client-focused programs of KCAO. We are a private nonprofit helping people and changing lives in Kings County since 1965. Do you see yourself as part of our team of passionate, committed, and caring people? JOB SUMMARY: Under the supervision of the Program Coordinator, the Eligibility Technician is responsible for scheduling and conducting client appointments and assists walk-in clients. This position will assist with all general clerical and record keeping duties. DUTIES AND RESPONSIBILITIES: Establish and maintain confidence and effective collaboration with the Emergency Services team and KCAO employees. Identify inefficiencies and provide process improvement recommendations to the Home & Energy Director. Consistently act as an active member of the Emergency Services Team with a positive impact. Process applications for a variety of programs within the Emergency Services program. Schedule appointments and provide resource and referral information to clients. File incoming and outgoing communication documents, applications and other related documentation for the Emergency Services Program. Type communication documents, memos and other related materials for the Emergency Services Program. Perform general clerical duties, such as answering the phone, maintaining files, completing reports, performing limited typing or related duties. Assist and support the Program Coordinator as needed and directed in completion of projects or other support that may be necessary to successfully direct the emergency services function. Participate in team meetings and attend other meetings and trainings as directed. Other duties as required/requested by emergency services team and supervisor. Follow safety protocol and standards. Assist Manager and Director as required/requested. Participate in staff meetings and attend other meetings and seminars as directed. EXPERIENCE/EDUCATION REQUIREMENTS: High school diploma (or equivalent) At least one-year experience in an office setting including: Answering phones Scheduling appointments Customer service including interactions with KCAO clients or similar groups De-escalating high stress situations during customer interactions Completing forms and applications Filing OTHER REQUIREMENTS: Travel and attend out of area meetings and conferences as required per the funding source(s). Work variable hours and days, including those outside regular Monday through Friday, 8 a.m. to 5 p.m. business hours. Meet and maintain KCAO hiring requirements which include: Criminal Record Clearance including California DOJ, FBI and Child Abuse Centralized Index (CACI). Reliable, insured transportation and valid California Driver License. Motor Vehicle Report (MVR) acceptable to KCAO's vehicle insurer. Health examination with tuberculin clearance. Influenza immunization highly preferred. Ability to be contacted outside of regularly scheduled work hours in case of emergency. Provide proof of Covid 19 vaccination or medical or religious exemption, if applicable. KCAO is an Equal Opportunity Employer and a Drug Free Workplace KCAO participates in the E-Verify program that electronically confirms an employee's authorization to work in the United States that complies with the I-9 form. Job Posted by ApplicantPro
Company:
Kings Community Action Organization
Posted:
January 25 on ApplicantList
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More About this Listing: Eligibility Technician
Eligibility Technician is a Jobs Technician Job at Kings Community Action Organization located in Hanford CA. Find other listings like Eligibility Technician by searching Oodle for Jobs Technician Jobs.
Eligibility Technician is a Jobs Technician Job at Kings Community Action Organization located in Hanford CA. Find other listings like Eligibility Technician by searching Oodle for Jobs Technician Jobs.