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Systems Support Analyst | Analyst in Other Art & Media Job Job at Scotiabank | 7152486232

This listing was posted on ListedBuy.

Systems Support Analyst

Location:
Toronto
Description:

Requisition ID: 190765 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The team: Scotiabank’s Global Technology Solutions’ (GTS) –Employee IT Services is responsible for the employee end user experience across Canada and globally. The Employee IT Services team advocate for the end-user technology experience and support their devices and collaboration tools including Windows desktops and laptops and i OS phone and tablet devices. The role: You will play a critical part in contributing to the overall success of the Dedicated Support Services team in Canada by providing technical support to user communities in response to specific requests and incidents relating to end user computing. This includes troubleshooting hardware and software problems, providing basic training on hardware and software use, escalating issues appropriately and providing feedback on commonly encountered problems and misunderstandings to enhance user documentation and training programs etc. Is this role right for you? You are eager to work with end user communities on technology requests and issues to provide industry leading technical support. You thrive on being hands-on during mid to complex incidents affecting end user computing. This will include working with various internal and external support teams to provide solutions to our end user communities. You want to be challenged with complex problem solving in time sensitive situations to reduce system downtime and customer impact. You understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Do you have the skills that will enable you to succeed in this role? You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors. You have at least 2-3+ years of hands-on technical working experience in supporting end. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
January 25 on ListedBuy
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More About this Listing: Systems Support Analyst
Systems Support Analyst is a Other Art & Media Jobs Analyst Job at Scotiabank located in United States. Find other listings like Systems Support Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.