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Sales Administrator
Location:
Plainville, CT
Description:
As Sales Administrator, you are first and foremost responsible for maintaining positive customer relations with extensive customer communication post-sale and pre-installation. Sales Administrators need to be friendly and highly organized. You will be responsible for administrative tasks such as managing paperwork, ensuring customer satisfaction, and supporting the Sales Manager with daily tasks. Your primary function is to collaborate with our production department to ensure a smooth transition from sales to installation. You should be skilled in tracking data. A central part of your job is to support the sales staff to guarantee sales goals are being met. As part of this responsibility, the Sales Administrator will develop and manage reports, and interact with field personnel to coordinate sales efficiently. A successful Sales Administrator must have the ability to function as a part of a team and be able to think creatively and critically with accuracy being a top priority. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:· Daily report updates for sales appointments and proposal statuses as coordination· Review contract paperwork to verify no additional information is needed. File and manage all completed documents.· Assist sales consultants as needed, including incoming phone calls and helping with financing applications, paperwork, etc.· Verity approved financing and other payment details. Process payments from the Sales Team or customers.· Contact the Sales Team by phone or email to answer queries and obtain missing information.· Monitor the team’s progress to ensure sales targets are met. Identify shortcomings, report any deviations, and propose improvements· Maintain organized sales records and report month-end goal setting to management· Re-hash missed proposals by the Sales Team after main responsibilities are fulfilled· Attend essential sales training meetings and develop an understanding of all the company's services and products· Assist in the preparation and organizing of promotional material or events· Responding to complaints from customers and give after-sales support when requested· Performs other related duties as assigned.· Obey company Code of Ethics and the Team Rules Minimum Qualifications · High school diploma/GED required· Self-starter, reliable, flexibility with hours· Strong customer service skills· Present and communicate professionally (written and verbal)· Excellent interpersonal communication skills on a professional and technical level· Able to work both independently and as part of a team· Strong knowledge of Microsoft Excel, Word and PowerPoint· Must be a critical thinker - Strong English composition skills· Telephone etiquette and working knowledge of email systems· Ability to develop tools that create efficiencies within the department· Bilingual a plus, not required Physical Demands and Work Environment · Climbing up and down stairs from time to time· Moderate lifting may be required (15-20) pounds· Ability to work more than 40 hours per work week and up to 12 hours per day· Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer· Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity· Dress code is business casualNoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.Powered by JazzHR
Company:
Total Mechanical Systems
Posted:
January 4 on The Resumator
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More About this Listing: Sales Administrator
Sales Administrator is a Clerical Administrator Job at Total Mechanical Systems located in Plainville CT. Find other listings like Sales Administrator by searching Oodle for Clerical Administrator Jobs.
Sales Administrator is a Clerical Administrator Job at Total Mechanical Systems located in Plainville CT. Find other listings like Sales Administrator by searching Oodle for Clerical Administrator Jobs.