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DescriptionNorthwest Assistant Managers support managers in
Location:
Mishawaka, IN
Description:
DescriptionNorthwest Assistant Managers support managers in leading the office and team in areas of customer experience, production and sales, community relations and operations. This position assists with leading the office team and achieving the overall sales performance goals of the office.ESSENTIAL FUNCTIONS: Responsible for leading the team members of the officeResolve or escalate issues referred by the office teamHelp facilitate team meetings/huddlesAssist with implementation of Northwest's strategic business plan and marketing initiativesMaintain community presence and involvementCommunicate with customers to recognize cross-selling opportunitiesEducate and/or refer Northwest solutions that meet our customer/client needs through the Northwest 360 model - bank, borrow, invest, and insureContribute to the overall sales performance of the office teamOriginate and process consumer loan requestsReview and coach to the Northwest scorecard to ensure office goals are achievedSupervise and guide the office's success of operations and audit goalsPerform all retail office responsibilities as neededConduct in person and outbound business calls/referrals for acquisitions and retentionAble to work evening hours and weekends as scheduled or assignedOversee onboarding of new and existing customers/clientsOnboard and supervise training of new employeesEnsure compliance with Northwest's policies and procedures, and Federal/State regulationsNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiencyWork as part of a teamWork with on-site equipment KNOWLEDGE, SKILLS, AND ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisionsAbility to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or writtenAbility to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and informationAbility to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and informationAbility to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areasKnowledge of all job related operating systems including Teller, Platform, and Lending Systems QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: High School Diploma or Equivalent preferred Work Experience: Banking or Retail Experience preferred2 - 6 years Sales Experience preferredCustomer Service Experience preferred2 - 6 years Supervisory Experience preferred #LI-RM1Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company:
Northwest Bank
Posted:
January 2 on WhatJobs
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More About this Listing: DescriptionNorthwest Assistant Managers support managers in
DescriptionNorthwest Assistant Managers support managers in is a Executive Assistant Manager Job at Northwest Bank located in Mishawaka IN. Find other listings like DescriptionNorthwest Assistant Managers support managers in by searching Oodle for Executive Assistant Manager Jobs.
DescriptionNorthwest Assistant Managers support managers in is a Executive Assistant Manager Job at Northwest Bank located in Mishawaka IN. Find other listings like DescriptionNorthwest Assistant Managers support managers in by searching Oodle for Executive Assistant Manager Jobs.