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Are you an experienced, passionate pioneer in technology who
Location:
Charlotte, NC
Description:
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced EPIC EHR Revenue Support Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.Work you'll do/ResponsibilitiesWorking on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of an Epic Electronic Health Record. Your time will be spent not only maintaining, building, and testing the Epic system, but also engaging with operations to prepare them to understand their concerns.Provide L2 Epic support, triage, troubleshoot and testing expertise and experience for assigned group of Epic modulesExperience with multiple Epic modules (Revenue Cycle) to triage, troubleshoot and resolve incidents and address tasksEngage with end users to troubleshoot and resolve issues with the Epic system in a timely and professional mannerConduct ongoing system maintenance activities, resolve Workqueue errors for designated Epic applicationsDevelop, support and maintain all required documents and other system documentationContribute to the development of testing scripts and materialsActively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activitiesComplete specific team task activities as outlined in the project work plan and other job-related duties as assignedAttend team meetings to discuss team and project related activities, work tasks, and issuesCreate and maintain regular status reports and provide verbal and written status to project managers and project leadership, as requiredCoordinate with the offshore team for continuity of applications support and maintenanceCommunicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement managementIndependently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomesThe TeamThe US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.QualificationsRequiredBachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experienceCertification in at least one Epic Revenue Cycle module-including Grand Central, Prelude, Cadence, Health Information Management, Hospital Billing, Professional Billing, etc.Project experience in Epic application maintenance, Incident management, standard change requests, workqueue errors resolution5+ years of experience in healthcare operations, clinical environment, or healthcare IT settingSolid analytical and critical thinking skillsAbility to identify issues, prioritize and problem solve to resolutionSuperior communication and customer service abilitiesTeam player with the willingness/ability to work in a collaborative environmentAbility to adapt and operate effectively in ambiguous or rapidly changing environmentsLimited immigration sponsorship may be availablePreferredTechnology or Healthcare related degreeKnowledge and experience working with Microsoft Office toolsAdditional Certification in a second Epic moduleExperienced in ITIL service methodology, Service NOWExperience working independently in remote work environments with colleagues in a variety of locations and time zonesAnalytical/ Decision Making ResponsibilitiesAnalytical ability to manage multiple projects and prioritize tasks into manageable work productsCan operate independently or with minimum supervisionExcellent Written and Communication SkillsAbility to deliver technical demonstrations
Company:
Deloitte
Posted:
January 2 on WhatJobs
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Are you an experienced, passionate pioneer in technology who is a Jobs Are You an Experienced Job at Deloitte located in Charlotte NC. Find other listings like Are you an experienced, passionate pioneer in technology who by searching Oodle for Jobs Are You an Experienced Jobs.
Are you an experienced, passionate pioneer in technology who is a Jobs Are You an Experienced Job at Deloitte located in Charlotte NC. Find other listings like Are you an experienced, passionate pioneer in technology who by searching Oodle for Jobs Are You an Experienced Jobs.