This listing was posted on ApplicantPro.
Front Desk Specialist
Location:
Milwaukee, WI
Description:
Come join our team! We are hiring! We are currently hiring a Front Desk Specialist in Milwaukee, WI. This is a full-time position that does not require working late nights, weekends, or holidays. Why Progressive Community Health Centers? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment. Summary The Front Desk Specialist performs tasks that occur early in the revenue cycle process that have an early impact on patient experience and revenue outcomes. The Front Desk Specialist is responsible for greeting and accessing patients in need of services, performing data collection, providing patient education, directing patients and visitors to the appropriate areas, scheduling appointments and assisting with patient flow. Hours: M-F 8am - 5pm Responsibilities Provides patients with excellent customer service, including greeting and assessing patient service needs. Performs pre-registration, which includes capturing patient demographics and third-party insurance precertification or preauthorization requirements prior to the appointment. Performs patient education about importance of providing insurance cards and required payments at the time of service to improve the accuracy of claims submission and increase up-front cash collections. Articulates any outstanding balances and payment obligations to patients at the time of their service. Utilizes payer eligibility websites to verify patient insurance coverage and inputs changes and eligibility updates into EPIC. Works closely with financial counselors to assess and refer uninsured and underinsured patients for a sliding fee assessment in accordance with Federal Ch. 330 requirements. Answers questions and provides information in compliance with HIPAA laws and other organizational policies. Performs other job-related duties as may be assigned. Requirements High School diploma or equivalent education. A minimum of 1 year of healthcare experience, with working knowledge of Medicaid, Medicare and Commercial health plans, preferred. Experience with Epic, preferred. Bilingual in English and Karen, preferred. It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of COVID-19 and the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.
Company:
Progressive Community Health Centers
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Front Desk Specialist
Front Desk Specialist is a Clerical Front Desk Receptionist Job at Progressive Community Health Centers located in Milwaukee WI. Find other listings like Front Desk Specialist by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Specialist is a Clerical Front Desk Receptionist Job at Progressive Community Health Centers located in Milwaukee WI. Find other listings like Front Desk Specialist by searching Oodle for Clerical Front Desk Receptionist Jobs.