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Safe Alliance - Client Care Specialist STRC
Location:
Charlotte, NC
Description:
STRC Client Care Specialist Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment by: Using a trauma-informed, client-centered approach to: As applicable, provide intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals. Ensure coordinated client care with key community partners. Act with client in mind and work to meet client's needs and expectations to the extent possible. Administration Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases including CSN, Raiser's Edge and Timeforce. Research, write, and manage grant reporting and grantor relationships as assigned by supervisor. Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process. Support office functioning by handling mail, faxes, voicemails, and maintaining inventory of office supplies, bus passes, petty cash, and gift cards. Record and maintain deposit logs, assist with distribution of checks, and maintain LAZ parking passes and distribute to programs monthly. Stewardship Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor. Participate in community meetings and committees as assigned by supervisor. Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners. Professional Development Contribute to quality of services by staying informed of best practices, developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment. Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job. Contribute to agency effectiveness by performing other duties as assigned. Core Competencies Demonstrate all agency competencies. Demonstrate the position agency competencies: Adaptability Building Trust Client Focus Initiative Teamwork Education and Experience Required; High School Diploma, GED, or Equivalent Experience Employee must have access to transportation that allows them to meet all job requirements in a timely fashion. Position may require staff to work outside of the typical work hours as the agency provides services 24/7 Experience working with victims or experience in human services preferred Bilingual- Spanish speaking preferred Safe Alliance may still be subject to government mandated vaccine requirements and testing as outlined by the OSHA Emergency Temporary Standard. All applicants must be willing to submit proof of vaccination status or test weekly. Physical Requirements; Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift, twist, carry, push, pull or otherwise move objects, including the human body. Ability for close vision, distance vision, color vision, depth perception, and ability to adjust focus to perform an activity to determine accuracy and thoroughness of work assignment. Ability to reach, stand, crouch, walk, and finger, grasp, sit, twist, talk, hear, and perform repeated motions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No calls, emails, or visits please . For immediate consideration, please formally apply online and provide a resume and cover letter. The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. Safe Alliance may still be subject to government mandated vaccine requirements and testing similar to the ones outlined by the OSHA Emergency Temporary Standard. As a condition of employment you must be willing to submit proof of vaccination or submit testing results weekly or as outlined by the agency. Proof of vaccination status must be provided at hiring and/or upon request by the agency. Accommodations: Safe Alliance will engage in an interactive process with employees requesting medical or religious accommodations The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.
Company:
Children Family Services Center
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Safe Alliance - Client Care Specialist STRC
Safe Alliance - Client Care Specialist STRC is a Jobs Safe Alliance - Client Care Job at Children Family Services Center located in Charlotte NC. Find other listings like Safe Alliance - Client Care Specialist STRC by searching Oodle for Jobs Safe Alliance - Client Care Jobs.
Safe Alliance - Client Care Specialist STRC is a Jobs Safe Alliance - Client Care Job at Children Family Services Center located in Charlotte NC. Find other listings like Safe Alliance - Client Care Specialist STRC by searching Oodle for Jobs Safe Alliance - Client Care Jobs.