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Project Support Specialist
Location:
Los Angeles, CA
Description:
Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. PROJECT SUPPORT SPECIALIST - PROGRAMS What We're Looking For: Crystal Stairs is looking for an experienced Project Support Specialist. The Project Support Specialist will be assigned on an as-needed basis to various business units to assist in delivering work product for that department. The Specialist will assist in the continuous improvement of processes by identifying and leading efforts with departments to reduce cycle times, improve customer service, ensure contract compliance and reduce total costs.The Project Support Specialist assumes an active role on project teams, and may work on several projects concurrently. In this role, the Project Support Specialist will provide technical leadership and expertise by mentoring and training staff. The Specialist will contribute as a resource or subject matter specialist to cross-functional projects and in this cross-functional role, the Specialist will ensure compliance by following department standards and policies, utilizing best practices. Projects may include assisting in the collection and analysis of data and writing, editing and reporting results. The Specialist will also play a key role in assisting in the design of the business and technical processes as needed for each department's success. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: BS/A degree from an accredited university or equivalent. Related work experience in case management/human services/client/vendor management/child development, or claims, contracts and/or outreach and enrollment may be substituted for college degree. Minimum of 1-2 years experience working in two or more of the following Crystal Stairs departments: Contracts, Stage One, CDE, or Claims. Lead or supervisory experience a plus. Requires the exercise of some independent judgment and discretion in analyzing facts and circumstances and in the determination of actions to be taken within the limits of standard practice. Must have excellent communication and customer relations skills. Must possess strong leadership skills and the ability to work with a diverse staff and all levels of management. Bilingual (Spanish) is necessary for some assignments. Ability to work independently with minimal supervision Ability to handle multiple projects and meet deadlines Ability to work with very confidential client information. Must have knowledge of County, State and Federal provider (parent) contract requirements for Alternative Payment and Child Care Subsidy Programs. Demonstrated proficiency with GEARS and working knowledge of KinderTrack software program. Ability to work flexible days as work may include occasional evenings and weekends. Total Package of Benefits Medical/ Dental/ Vision 401k Matching Options Flex Spending Pre-paid Legal Services Sick and Vacation Time Paid Holidays and Winter Break Opportunity for Growth and Development Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration. For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org Job Posted by ApplicantPro
Company:
Crystal Stairs
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Project Support Specialist
Project Support Specialist is a Jobs Support Worker Job at Crystal Stairs located in Los Angeles CA. Find other listings like Project Support Specialist by searching Oodle for Jobs Support Worker Jobs.
Project Support Specialist is a Jobs Support Worker Job at Crystal Stairs located in Los Angeles CA. Find other listings like Project Support Specialist by searching Oodle for Jobs Support Worker Jobs.