Dining Room Host/Hostess

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Dining Room Host/Hostess

Location:

Phoenix, AZ

Description:

JOB DESCRIPTION TITLE: Dining Room Host/Hostess LOCATION: Phoenix REPORT TO: F&B Director DEPARTMENT: 32 FSLA STATUS: Non-Exempt, Hourly SUPERVISES OTHERS: No OBJECTIVE/FUNCTION Welcome patrons in a warm and friendly manner, seat them at tables in proper Outpost dining areas and ensures quality of facilities and service. Input and management of reservations through POS from online and telephone requests. Ensures the Outpost Dining area is always neat, clean and presentable. DUTIES AND RESPONSIBILITIES Greets members/guests and seats them at tables or in waiting areas. Assigns patrons to tables suitable for their needs. Inspects dining reservations and prepares server with upcoming reservation needs. Receive and record patrons' dining reservations in computer. Inputs take-out orders into point of sale (POS) system; and inputs orders as needed. Operate telephone; to answer, screen and forward calls, providing information, taking messages and scheduling reservations. Manage voicemails; keep log and return all calls promptly. Keeps host stand and menus clean, presentable and organized. Informs supervisor of any complaints when they occur. Performs clean-up and opening/closing duties. Attends pre-shift meetings. Enforce club rules such as proper dress code; advise supervisor and document. Be familiar with club events in all areas of the club; dates, location etc. Maintain Club's overall appearance by keeping all areas litter free. Support country club as needed and perform other duties as assigned. Special projects as assigned by management. PHYSICAL REQUIREMENTS and EQUIPMENT USED Ability to lift up to 40 lbs.; ability to stand for long periods of time.Computer; Phone; Jonas POS system; Food and Beverage Service Equipment Utensils ENVIRONMENTAL REQUIREMENTS Must be able to work in a well-lighted, temperature controlled work area. Must be able to see and work with customers and work in open area with other employees. MINIMUM QUALIFICATIONS EDUCATION: High-school graduate or GED equivalent required; Valid Arizona Food Handler's Card EXPERIENCE/KNOWLEDGE: Entry level, 1-2 years' experience in food service or hosting experience in a high end restaurant setting or country club. SKILLS: Superior customer contact skills. Able to interact successfully with a variety of people in person and by telephone. Ability to multi-task. PERSONALITY/OTHER: Must be confident of skills and have the ability to make sound, independent decisions when appropriate; have the willingness to adjust to and conform to varying schedules; have excellent communication skills; and be able to get along well with others. Energetic, friendly and outgoing personality. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.

Company:

Arizona Country Club

Posted:

December 26 2023 on ApplicantPro

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Dining Room Host/Hostess | Host/Hostess in Restaurant & Food Service Job Job at Arizona Countr1

Dining Room Host/Hostess

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