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Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office)
Location:
Valley Springs, CA
Description:
General Summary: The Behavioral Health Navigator is responsible for day-to-day office operations and patient support for the Valley Springs Health and Wellness Integrated Behavioral Health team. The Navigator will perform administrative, clerical, and clinical duties under the direction of the Director of Behavioral Health. The position will be the face of the Integrated Behavioral Health Program and will act as a liaison between patients, the medical team and behavioral health providers. Responsibilities include schedule and referral coordination, case management, and Medical Assistant support. This position needs an individual who is organized, compassionate, flexible, "computer friendly" (Microsoft Office and familiarity with electronic health record systems), and comfortable working with both medical and behavioral health providers. Hours of Operation: Monday through Friday 0730 - 1730 Essential Job Functions: Central point of contact for all behavioral health provider's scheduling concerns and questions. Responsible for facilitating the smooth coordination of clinician's caseloads. This may include collaborating with physicians, nurses, case managers, County Mental health, Dental and other multi-disciplinary team members regarding patient needs. General office duties such as answering telephones, scheduling patient appointments, and performing receptionist tasks. Interviewing medical patients in person to obtain medical information and measure their vital signs, weight, and height. Patient referral coordination. Case management. Record patient's vital statistics or information such as test results in the patients' medical record. Show psychiatric/medical patients to the exam room and prepare them for IBH appointment. Assist the medical provider with examinations, instruments, supplies and procedures. Collect and complete requisitions for laboratory testing to be sent to an outside laboratory. Education and collaboration with patients and community partners to promote access to services. Attend monthly staff meetings, classes, trainings, and in-services to keep skills and knowledge current. Demonstrate excellent communication (verbal, written), organizational and problem-solving abilities. Seek out guidance from Director of Behavioral Health where questions or concerns may arise. Other duties as assigned by Director of Behavioral Health or Clinic Manager. Knowledge, Skills, and Abilities: Active listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking-Talking to others to convey information effectively. Service orientation-Actively looking for ways to help p atients . Time Management-Managing one's own time and time of others. Writing-Communicating effectively in writing, as appropriate for the needs of the audience. Clerical-Knowledge of administrative and clerical procedures, office procedures and office equipment and basic computer skills. Communicating with Supervisors, Administrators, Peers and Physician staff-Providing information in person, telephone, written form, and email. Updating and using Relevant Knowledge-Keeping up-to-date technically and applying knowledge to your job. Education and Experience: Medical Assistant or Certified Medical Assistant required, front office experience preferred, experience in Behavioral Health a plus. Minimum 1-3 years' experience in active patient care, office management or the equivalent. Bilingual (Spanish) preferred but not required.
Company:
Mark Twain Health Care District
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office)
Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office) is a Nurse & Healthcare Medical Assistant Job at Mark Twain Health Care District located in Valley Springs CA. Find other listings like Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office) by searching Oodle for Nurse & Healthcare Medical Assistant Jobs.
Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office) is a Nurse & Healthcare Medical Assistant Job at Mark Twain Health Care District located in Valley Springs CA. Find other listings like Certified Medical Assistant - Behavioral Health Navigator( (Back & Front Office) by searching Oodle for Nurse & Healthcare Medical Assistant Jobs.