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Public Safety Call Taker
Location:
Waterbury, CT
Description:
Connecticut's Largest Regional 911 Center - Now Hiring! Northwest Public Safety is a private, not-for-profit, Regional 9-1-1 Communication Center that has served multiple municipalities throughout Connecticut for over 40 years. Northwest is currently responsible for dispatching Thirteen (13) EMS Agencies Twelve (12) Fire Departments One (1) Regional ALS Fly Car service Two (2) Law Enforcement Agencies CMED Service (ambulance to hospital communications) for twenty-eight (28) municipalities and six (6) area hospitals. General Job Description Answer incoming routine and 911 phone calls Gather critical information from callers Enter information into Computer Aided Dispatch (CAD) system Make quick decisions and react with reason Remain calm, professional, courteous and respectful at all times Ability to work efficiently under pressure Minimum (Required) Qualifications 18 years of age at time of hire High School Diploma or equivalent Legal ability to work in the United States Type at a net speed of at least 40 words per minute Possess excellent written and oral communication skills The following are PREFERRED but not required to apply Priority Dispatch EMD, EFD, EPD certifications CPR State of Connecticut Telecommunicator certification State of Connecticut COLLECT certification Recent dispatch or call center experience Public Safety (Police, Fire, EMS) experience Reside in service towns (Ansonia, Beacon Falls, Bethany, Bethlehem, Derby, Middlebury, Naugatuck, Oxford, Prospect, Roxbury, Seymour, Waterbury, Wolcott, Woodbury) Pre-Employment Testing Required Multi-phased computer based tests will be used as a means of determining the suitability of each applicant for this position. These tests will assess your computer skills, reading comprehension, map reading skills, multi-tasking ability; an additional test will assess personality. Achieving a passing score on each testing component will be required to continue in the process. Job Posted by ApplicantPro
Company:
Northwest Ct Public Safety Communication Center
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Public Safety Call Taker
Public Safety Call Taker is a Production Public Safety Call Taker Job at Northwest Ct Public Safety Communication Center located in Waterbury CT. Find other listings like Public Safety Call Taker by searching Oodle for Production Public Safety Call Taker Jobs.
Public Safety Call Taker is a Production Public Safety Call Taker Job at Northwest Ct Public Safety Communication Center located in Waterbury CT. Find other listings like Public Safety Call Taker by searching Oodle for Production Public Safety Call Taker Jobs.