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Outreach Coordinator
Location:
Franklin, TN
Description:
Job Title: Outreach Coordinator Reports to: National Business Development Director Department: Business Development Status: Full Time/Exempt Job Summary: Outreach Coordinators are responsible for creating and sustaining new business relationships with qualified referral partners in an assigned territory, for the purpose of facilitating admissions to APEX Recovery Programs. Job Duties & Responsibilities: Identifies, builds, and maintains relationships with key referral partners Maintains a regular account servicing schedule that organizes a balance of current account maintenance and new business development Manages all client related communication and CRM remotely Communication may fall outside of regular business hours (including weekends and nights) Occasional overnight travel required Effectively converts a referral to an admission by managing the outside referral process Outreach Coordinators are measured monthly and quarterly against Key Performance Indicators (KPI's) Has a general understanding of treatment, levels of care, and best practices for treating substance use and dual diagnosis patients Possesses the ability to multi-task, and problem solve through varying scenarios Operates with integrity when interacting with agencies, hospital staff, discharge planners, and other groups that see addiction Appropriate dress required for varying situations Adheres to all expense policies, procedures, and limits. Submits monthly expenses via RAMP by the designated deadline Builds and maintains productive relationships with admissions, operations, and clinical staff Ability to clearly communicate with team members, regarding potential admissions and clients. Ability to assist clinical team with discharge planning - utilizing appropriate facilities for transfer of care when needed Knowledge of managed care and insurance- as it relates to mental health and substance abuse benefits Outreach Coordinators must have the skills and competency to communicate with people at all levels, including- executive management, patients, and external agencies *The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need. Job Qualifications: To perform this job successfully, an individual must be able to perform each listed duty in a satisfactory manner. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable those with disabilities to perform the duties listed. Reasoning Ability - Ability to use common sense understanding to carry out written or oral instructions. Ability to utilize problem solving skills in standardized situations involving several concrete variables Education/Experience - 1+ years related experience and/or training; 1+ years experience in outreach/business development in recovery treatment programs. Certificates and Licenses - Valid driver's license, and ability pass MVR check Knowledge, Skills, and Other Abilities - Organizational skills ▪ Ability to multitask ▪ Ability to travel through an area covering multiple states ▪ Technologically savvy ▪ Ability to create reports outlining weekly visits ▪ Knowledge of the substance abuse industry Langue and Verbalization - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and execute general correspondence. Ability to speak effectively before groups of customers or employees of an organization EEO Statement Apex Recovery is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. APEX RECOVERY subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At Apex Recovery, our Human Resources department, is here to help prospective candidates by matching skillset and experience with the best possible career path at APEX RECOVERY. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. If you are suspicious of a job posting or job-related email mentioning APEX RECOVERY or its subsidiaries, let us know by contacting us at https://www.apex.rehab under the "contact us" button. APEX RECOVERY is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at APEX RECOVERY via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apex Recovery. No fee will be paid in the event the candidate is hired by APEX RECOVERY as a result of the referral or through other means.
Company:
Apex Recovery Rehab
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Outreach Coordinator
Outreach Coordinator is a Jobs Outreach Coordinator Job at Apex Recovery Rehab located in Franklin TN. Find other listings like Outreach Coordinator by searching Oodle for Jobs Outreach Coordinator Jobs.
Outreach Coordinator is a Jobs Outreach Coordinator Job at Apex Recovery Rehab located in Franklin TN. Find other listings like Outreach Coordinator by searching Oodle for Jobs Outreach Coordinator Jobs.