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Commercial Lines Account Manager
Location:
Sevierville, TN
Description:
East Coast Risk Managements direct client BOA Insurance Agency is looking for a Commercial Lines Account Manager in the state of Tennessee. The CAM assists in the production of new accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities. ***This position requires the candidate to have an active Tennessee Property and Casualty License prior to starting with BOA Insurance Agency!*** The position can be fully remote for the right candidate. ESSENTIAL JOB FUNCTIONS Responsible for gathering the information and risk management recommendations for the renewal of designated accounts sixty days prior to renewal and for delivering renewals and/or binders for designated accounts as needed, within five days of receipt. Conduct periodic service calls via phone or in person for designated accounts. Perform special projects at the request of designated clients after management approval. Complete binders and/or policy or endorsement requests within three days of date quoted to client. Maintain timely and thorough customer and carrier interactions to minimize the potential for errors & omissions claims. After reviewing updated client exposure survey information, obtain all required renewal information from the insured and complete applications for designated renewal business sixty days before renewal date. Assists Producer(s) as needed. Review renewals to determine if non-standard policies can be rewritten in a standard program. Prepare rewrite applications for business through companies no longer represented at least 30 days prior to renewal. Secure and submit all required renewal underwriting information. Receive phone calls and office visitors requesting quotes, changes to existing coverage and/or new policies. Complete changes/requests within 24 hours of receipt. Determine carrier placement, complete applications or endorsements, and collect premium when applicable. Review existing accounts to determine if additional lines of insurance should be solicited by mail and/or phone prior to renewal. Receive and review all terminations and cancellations to determine appropriate action within 72 hours of receipt. Handle premium collection through form letters and request cancellation of policies when necessary. Follow up on outstanding claims and provide assistance in claims resolution as necessary. Solicit new business opportunities with clients for lines of coverage not currently written by the agency. Expectations are an average of one new business referral per client serviced. Actively solicit increases in limits and/or coverages, rounding out accounts through new sales to clients across lines of coverage. Actively seek referrals from current client base to solicit for new business prospects; follow up to generate new business using prospect database and automation system. Expectation is five referrals per week. Document all material conversations with insureds and/or carriers regarding exposures and coverages. Maintains working knowledge of all rating products and processes. Perform other functions as assigned by management. KNOWLEDGE, SKILLS AND ABILITIES Must be an assertive self-starter with the ability to influence others. Prior successful demonstration of effective presentation skills through both verbal and written communication methods. WORKING CONDITIONS/ENVIRONMENT Fast-paced multitasking office environment. Employees are provided a dedicated workstation with basic ergonomic set up features, such as an ergonomic keyboard and mouse, dual monitors, and an adjustable chair. Workstation accommodations and adjustments are provided upon request and evaluation. PHYSICAL REQUIREMENTS Must be physically able to work a minimum of hours per week in the office and/or field. The employee is regularly required to see, hear, and project voice well enough without amplification. There is frequent need for the employee to stand, sit, walk, use repetitive small motor activity, use hands and fingers, and reach with hands and arms. The employee is occasionally required to lift and carry
Company:
East Coast Risk Management
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Commercial Lines Account Manager
Commercial Lines Account Manager is a Sales Account Manager Job at East Coast Risk Management located in Sevierville TN. Find other listings like Commercial Lines Account Manager by searching Oodle for Sales Account Manager Jobs.
Commercial Lines Account Manager is a Sales Account Manager Job at East Coast Risk Management located in Sevierville TN. Find other listings like Commercial Lines Account Manager by searching Oodle for Sales Account Manager Jobs.