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Bi-Lingual Customer Service Representative/Customer Service Ambassador
Location:
Fort Worth, TX
Description:
Job Title: Bi-Lingual Customer Service Representative/Customer Service Ambassador Location: 2251 Silver Creek Rd, Fort Worth, TX 76108 FLSA Classification: Non-Exempt Position Type and Schedule: Full-Time Number of Positions Open: 2 Schedule: Monday - Friday: 6:00am-5:00pm Saturdays 7:00am 1pm Saturdays 6 :00am 1:00 pm as needed Pay: $17.50 to $18.50 Benefits: Silver Creek Materials offers competitive pay, and eligible employees can elect medical, dental, vision, life, and ambulatory insurance. Employees will be able to enjoy paid company observed holidays, as well as paid vacation and sick time. SCM employees can also enjoy the use of a man-made lake as well as a gun range. Position Overview: Silver Creek Materials is seeking a Bi-Lingual Customer Service Representative/Customer Service Ambassador with a can-do spirit and a servant's heart to assist customers with their landscaping, recycling, mining, and aggregate needs. The candidate must be self-motivated with the ability to work with minimal direct supervision. Additionally, the candidate must be able to work in a stressful, deadline-oriented environment that requires thinking and acting quickly to resolve problems. Employment is contingent on a drug screening and background check. Position Key Responsibilities: Prompt customer service and response to customer or management needs. Maintain a positive and professional attitude while interacting with customers and team members. Ability to analyze problems and provide solutions. Assist customers with issues while onsite (vehicle breakdowns, need direction, etc.). Assist with spotting trucks in the correct location for the equipment operator to move efficiently. Direct customers in a detailed, clear, and courteous manner. Learn product placement and recycling areas to clearly direct customers. Minimize errors through proper communication with customers and other departments. Communicate clearly with customers, loaders, dispatchers, and supervisors over multiple forms of communication. (email, phone, instant messaging and radio). Ensure a safe environment for customers and team members. Perform routine detailed site inspections daily. Required Skills / Qualifications: Bilingual in English and Spanish. Have a friendly, energetic and vibrant personality. Ability to multitask and thrive in a fast-paced environment. Self-motivating with a strong work ethic to exceed company and personal goals. Willing to work outdoors in all weather conditions as needed. Willingness to work in a team environment and assist co-workers / peers in job duties. Be able to effectively communicate Must be dependable and able to receive direction. Ability to stand for extended periods of time. May be required to walk on uneven surfaces and inspect loads in dump trucks. Must have a valid Driver's License. Knowledge of landscaping materials and recyclables preferred not required. Ability to perform limited physical tasks, including lifting up to 50lbs. Basic mechanical understanding and problem-solving skills. Must comply with background check and Drug-free Workplace Policy. Compliance with safety regulations as outlined by the Company and OSHA/MSHA. Job Posted by ApplicantPro
Company:
Silver Creek Materials
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Bi-Lingual Customer Service Representative/Customer Service Ambassador
Bi-Lingual Customer Service Representative/Customer Service Ambassador is a Customer Service Customer Service Representative Job at Silver Creek Materials located in Fort Worth TX. Find other listings like Bi-Lingual Customer Service Representative/Customer Service Ambassador by searching Oodle for Customer Service Customer Service Representative Jobs.
Bi-Lingual Customer Service Representative/Customer Service Ambassador is a Customer Service Customer Service Representative Job at Silver Creek Materials located in Fort Worth TX. Find other listings like Bi-Lingual Customer Service Representative/Customer Service Ambassador by searching Oodle for Customer Service Customer Service Representative Jobs.