This listing was posted on ApplicantPro.
Customer Service Representative
Location:
Pensacola, FL
Description:
Family Heating and Air serves our customers in the Pensacola and Ocean Springs surrounding areas. We are currently seeking a highly motivated and talented Customer Service Representative (CSR) to join our team.The CSR is responsible for answering all incoming calls and assisting with prioritization and coordination of Communications Center activities.The candidate we are looking for must be an excellent communicator, have a positive attitude, be self-motivated, and 'smile through the phone.'Proven success in working calmly, yet definitively within a fast-paced environment may rise you to the top of the pool of candidates. Pay Scale : $15.00 - $18.00 per hour, dependent upon skill set + Benefits Benefits : Medical, dental, vision, other supplemental insurance, paid vacation, paid holidays, sick pay, 401k with company match Work Hours : Full time; Monday and Friday, 9 a.m.- 6 p.m., occasional overtime and/or weekend work hours as needed Required Qualifications : 2+ years answering incoming calls required, within a service-related industry is a huge plus! Impeccable customer service skills Ability to multi-task and stay calm within a fast-paced environment Geographical working knowledge of sales area or map reading skills Energetic personality with strong interpersonal skills Must pass a background check and pre-employment drug testing Intermediate to Advanced MS Word, Excel, and Outlook skill set Able to communicate clearly in the English language, both verbally and in writing High school diploma or general education degree (GED) Qualifications Desired : Advanced level knowledge of software technologies, such as iOS, Android, and Windows OS Project or process management experience Scheduling experience for technicians, and installers working in the field Experience using dispatching software such as Service Titan, Field Edge, ESC, and/or dEsco customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Company:
Family Heating And Air
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Family Heating and Air located in Pensacola FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Family Heating and Air located in Pensacola FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.