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Rehabilitation Registration and Scheduling Specialist
Location:
Rockford, IL
Description:
Job Purpose: The Administrative Assistant is responsible for facilitating the efficient operation of the Rehab department by scheduling patient appointments, answering phones, and managing patient records and charts. This position will work in our Rockford Riverfront YMCA location. Primary Duties and Responsibilities Schedules and coordinates patient appointments in accordance with location and clinician specific templates. Greets patients at arrival for their scheduled appointments completing registration process. Reviews and verifies benefit information with patients. Monitors scheduling app alerts for assigned location. Reschedules patient appointments and handles cancellations and now shows. Communicates patient changes with clinic staff efficiently. Processes incoming and outgoing referrals assigned to clinicians. Answers phones and assists with patient questions in a professional manner. Posts payments and co-payments to patient accounts. Maintains office supplies and coordinates maintenance of office equipment. Competencies: Adaptability: Maintains composure in a fast-paced environment, managing changing priorities and adjusting response appropriately to achieve goals; responds to change with a positive attitude andwillingness to learn new ways to accomplish work activities and objectives Collaboration: Demonstrates cooperation and teamwork working towards solutions that generally benefits all involved parties Communication : Actively listens, interprets verbal and nonverbal cues, and seeks to understand; presents information clearly both verbally and written with the goal to inform and care for patients; able to adjust presentation as needed for audience Comprehension: Understands and applies detailed instructions and factual information in oral, written and /or diagram form. Ability to comprehend and apply a common sense understanding to carryout simple written or oral instructions Planning and Organization: Manages a high volume of tasks at one time, prioritizing workload while maintaining a high level of attention to detail. Recognize and solve problems in the context of a variety ofsituations with multiple variables, both predictable and unpredictable Initiative: Plans ahead for upcoming opportunities or problems and takes appropriate action; consistently goes above and beyond expectations to improve patient care and organization results Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently Judgment: Acts with the patient's best interest making timely and informed decisions in complex situations; accepts responsibility to maintain patient confidentiality Professionalism Shows commitment to quality acting with expertise and integrity; ability to foster collaboration, communicate respectfully, and open to receive feedback. Education and Experience Requirements High School diploma or GED A minimum of one year of experience in a similar position. Working knowledge of Microsoft Word, Excel, PowerPoint and Google Calendar and Google Mail. Previous experience with EMR system preferred. Organizational Culture: All OrthoIllinois employees focus on service by putting the mission, vision, and value statements into practice and using the guiding principles of Compassion, Respect, Trust, Integrity, Innovation, Education Fiscal Responsibility, Practice Independence, Accountability, and Empowerment to direct their interactions and decision making. Employees promote and model the service standards to create lasting impressions, extraordinary moments, exceptional on-stage experiences, and meaningful and compassionate connections. Benefits available at OrthoIllinois: Company sponsored Medical, Dental, Vision Insurance Company paid Life insurance and additional Voluntary Life available Company paid Long and Short Term Disability Insurance 401k with company match and profit sharing Employee Assistance Program Generous paid time off program and holidays Company paid wellness program Employee appreciation events throughout the year Discounted cell phone service and discounts with local vendors Additional Information All your information will be kept confidential according to EEO guidelines
Company:
Orthoillinois
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Rehabilitation Registration and Scheduling Specialist
Rehabilitation Registration and Scheduling Specialist is a Jobs Rehabilitation Registration Job at Orthoillinois located in Rockford IL. Find other listings like Rehabilitation Registration and Scheduling Specialist by searching Oodle for Jobs Rehabilitation Registration Jobs.
Rehabilitation Registration and Scheduling Specialist is a Jobs Rehabilitation Registration Job at Orthoillinois located in Rockford IL. Find other listings like Rehabilitation Registration and Scheduling Specialist by searching Oodle for Jobs Rehabilitation Registration Jobs.