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Customer Service Advisor
Location:
Coatham Mundeville
Description:
Job Title: Customer Service Advisor Locations: Humberside, Hull Contract Type: FTC – 6 months Work Pattern: 15 hours per week Pay Rate: £9,473. Job Title: Customer Service Advisor Locations: Humberside, Hull Contract Type: FTC – 6 months Work Pattern: 15 hours per week Pay Rate: £9,473.92You will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions for customers and colleagues. Job Role – Providing a front-line service for any enquiries from customers via phone, emails and face to face and resolve the enquiry by understanding the customers concerns and offering all suitable options to resolve it. Responding to these enquiries in a timely manner and ensuring 80 resolution on all issues. Ensure that clear, comprehensive, and timely records are logged into our systems for all contacts. Follow up complex customer enquiries to ensure they are resolved to a high standard. Carry out additional administration tasks required that relate to resolving customer contacts. Provide same service to staff relating to customer enquiries. Suitable Candidates experience: – Experience on working within a customer focussed role. Experience of responding, handling and resolving challenging customer queries. Experience in customer service soft skills including empathy and taking ownership. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on or send an E-Mail to . Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
October 27 2023 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Service Care Solutions located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Service Care Solutions located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.