We do our best to answer all questions submitted to us; however, given the very large number of people who use and our partner websites, we may not be able to answer every question. Before submitting a question, please review our knowledge base for answers to common questions about search for listings, posting listings. You may also refer to our FAQ for more information.
How can we help you?
To assist us, please provide as much information as possible.
I am from:
What can we help with:
Recovering Lost Money and Reporting a Scam

We are very sorry to hear you lost money. Please read the information below.

Can I get my money back?
We don't have the power to get you your money back since no transactions actually go through Oodle. But we sometimes have potentially useful information we can provide to the police. We recommend that you take your case to the police, or the local FBI office.

Where can I file a complaint?
You can file an online complaint at the FBI Internet Crime Complaint Center. According to their website:
"IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations."

Please contact us by submitting a support help form if you still see the fraudulent listing on our site or other listings by the fraudulent user!

Report suspicious listings: Use the gray gear icon that shows on the item details page for most listings on our site. If you are on a Mobile browser, request "Desktop Site" to see the gray gear.

Also feel free to contact us about the scam if you have more questions.

Please provide a link to the listing you responded to if you can still find it on our site.
* Title of the listing.
* Price shown on the listing.
*Location- where did the listing say the item is located?
*Please provide the email address and/or phone number of the person you sent money to.
*Aproximately what date did you first contact the listing?
*Did you use the Oodle "I'm Interested button?
*Please describe the scam in detail.
Enter the words below, separated by a space