Training Analyst | Customer Service Jobs in Alton | Analyst Jobs

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Training Analyst

Posted on Oodle - 4 weeks ago

Company:: Acscareers

Location:: Alton, IL

Features & Description

Requirements

At least three years in a training environment, including a combination of training analysis, design, and development

Proven understanding of adult learning theory, curriculum design, and principles of performance based training

Proven ability to apply the ADDIE model to specific projects

Proven ability to evaluate existing training for instructional soundness and determine what changes are necessary to improve the training

Proven ability to quickly get up to speed in order to understand the business issues of the client and design quality training solutions toward these ends

Proven ability to work well individually and as part of a team, including working with SMEs and virtual team members

Highly motivated, self-starter (needs to be able to keep moving forward with the next task as each previous one is completed)

Needs to be able to think creatively in order to design and develop training that is engaging and utilizes available technology (where appropriate)

Must be comfortable creating training for multiple delivery methods (i.e. not only instructor-led or only web-based)

Should have proven ability to create skill checks and practices (to include case studies and scenarios)

Must be proficient in the Microsoft Office Suite and be able to adapt and learn other tools

Would be helpful to have someone who has created sales, leadership, and/or soft skills training in the past

Would be helpful to have knowledge of the insurance and banking industries

Would be helpful to have someone who has created branching training

Must have strong written, verbal, and visual communication skills

A writing sample must be provided prior to interview

Interested candidates can forward their resume to info@acscareers.us with subject line 'Jobid # acsccsfy14100920'

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