Technical Support Representative | Customer Service Jobs in Atlanta | Technical Support Jobs

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Technical Support Representative

Posted on Oodle - 3 weeks ago

Company:: Acscareers

Location:: Atlanta, MI

Features & Description

Job Responsibilities:

· Contribute to the user community.

· Provide phone, email, and web support.

· Troubleshoot installation, application and database issues.

· Assist second tier support with troubleshooting issues.

· Positive attitude, always willing to put the customers’ needs first.

· Other duties as assigned.

Qualifications / Characteristics:

· Undergraduate degree or minimum 3 years relevant experience required.

· Excellent communication, interpersonal, problem solving and relationship skills.

· Excellent analytical skills.

· Ability to communicate well with operations and technology.

· Ability to work on multiple tasks and able to prioritize personal workload.

· Detail oriented and self-starter.

· Understanding of database applications.

· Understanding of web server technologies.

· Basic Linux/Unix experience.

Interested candidates can forward their resume to info@acscareers.us with subject line 'Jobid # acsccsfy14100917'

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