Specialist-Customer Care Sales - Miami Gbl Resv Sls & Cust Care 5768 | Customer Service Jobs in Miami | Sales Jobs

View my other ads (90)

Sourcing4Marriott

Specialist-Customer Care Sales - Miami Gbl Resv Sls & Cust Care (5768

Posted on Oodle - Over 4 weeks ago

Company:: Miami GBL Resv SLS & Cust Care

Location:: Miami, FL

Features & Description

Miami Gbl Resv Sls & Cust Care
8240 NW 52nd Terrace, 2nd floor - Suite 201
Miami, FL, 33166

Marriott seeks talented people to join their staff!

At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.

FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.

Miami Gbl Resv Sls & Cust Care is currently accepting applications for the following position:

Specialist-Customer Care Sales – AM/PM
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Promote awareness of brand image internally and externally. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Process requests for redeeming Marriott Rewards points. Enter Marriott Rewards information into appropriate software when taking guest reservations. Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time.

Apply on Line @
http://greatjobs.marriott.com
http://trabajos.marriott.com

Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.

EOE/M/F/D/V

This ad has been viewed 104 times.