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Japanese Customer Service Representative
Posted on Classifieds for MySpace - Over 4 weeks ago
- Company:
- Importcds.com / Super D
- Location:
- Irvine, CA
Features & Description
This is a part-time position (with the opportunity towards full-time) that works directly with our Japanese Internet retail customers, via email, phone etc. in order to provide timely responses to questions about the goods and services offered, and to take care of any order discrepancies. Some data entry and statistical number tracking required.The constantly growing Internet Retail Division currently produces $24M in annual sales and we are focused on growing it to $100M by 2010. We are proud of having thousands of satisfied customers from all over the world.Responsibilities: Customer satisfaction of assigned accounts. Responsible for customer feedback structure of accounts. Accountable for the sales performance of accounts. Enter sales and customer data for statistical analysisQualifications/Skills: Fluent in Japanese (writing/reading) Organized Dependable Flexible Excellent verbal and written skills. Excellent verbal and written skills. Excellent Communication Skills Excellent Computer skills (MS Office, Internet, General Computer knowledge, Excel skills a must) Music Genre Knowledge is a plus Language skills (German, French) are a plus
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