Customer Service/Technical Support Representative | Customer Service Jobs in Akaska | Customer Service Representative|Technical Support Jobs

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Job J

Customer Service/Technical Support Representative

Posted on Oodle - 3 weeks ago

Company:: AT&T

Location:: Akaska, SD

Features & Description

Responsibilities:

· Process inbound calls to the point of resolution including customer inquiries, complaints, requests for technical support, and customer account information.

· Adapt and effectively utilize various internal computer applications.

· Maintain strong, open communication with co-workers, supervisor and manager.

· Adhere to all departmental and company policies.

Qualifications:

· Prior customer service and/or troubleshooting experience in a call center environment is preferred (minimum of 12 months). College degree and/or combination of education and experience also accepted.

· Functional knowledge of Microsoft Outlook.

· Speaks clearly and effectively in a variety of settings.

· Excellent written and communication skills.

· Ability to multi-task

· Highly productive with minimal guidance or supervision.

· Solves problems by gathering information and evaluating options.

· Has excellent attendance and completes quality work on time.

· Bilingual Candidates (Spanish) a plus, but not required.

Interested candidates can forward their resume to info@acscareers.us with subject line 'Jobid #acsccsjm1310092
'

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