Assistant Distribution Manager | Executive Jobs in Hyattsville | Assistant Jobs

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Anonymous User

Assistant Distribution Manager

Posted on Oodle - 3 weeks ago

Company:: Publishers Circulation Fulfillment

Location:: Hyattsville, MD

Features & Description

Job Title: Assistant Distribution Manager
Location: Hyattsville (Washington,DC), MD - 11048

Full-time
Percent Travel: Regular
FLSA Exempt

Job Summary

This exempt position concentrates efforts in managing the daily operations leading to the successful distribution of newspapers and/or other products to the client’s customers in accordance with corporate policy and standard operating procedures, ensuring customer service and financial goals and objectives are met and/or exceeded.

Essential Functions & Responsibilities

• Manage the daily operation of a distribution center.
• Oversee the printing, review and distribution of daily mail in advance of operations.
• Supervise the unloading of delivery trucks, ensuring receipt of the proper quantities of all newspapers and other products, as applicable.
• Oversee the accurate distribution of copies to independent contract carriers.
Manage the communication of complaints or delivery requests to independent contract carriers on a daily basis (including a daily review of the previous day’s complaints).
• Prepare the weekly route settlement to ensure proper payment to contract carriers for services rendered.
• Maintain the distribution center files, including proper sequencing of subscriber accounts and street directory maintenance.
• Show geographic territory to new independent contract carriers, including route assimilation.
• Ensure that procedures are followed which will enable every subscriber to receive a dry, undamaged copy of the product, on time, every day that is included in the subscriber’s product code.
• Recruit, interview, hire and train the distribution center support staff.
• Contract independent contract carriers and file contracts securely.
• Follow up to resolve all customer complaints and requests.
• Develop a comprehensive understanding of the independent contractor agreement, and administer it effectively. Utilize the terms of the independent contractor agreement to insure the best possible service.
• Manage the geographic territory to ensure the best possible delivery service in the most cost-effective manner.
• Using automobile, visually verify delivery of newspapers and other products.

Other Functions

• Perform other duties as required

Essential Qualifications

Competencies

Knowledge, Skills & Abilities

Technical and Functional

Good verbal and written communication skills
The ability to manage and perform multiple tasks simultaneously
Computer knowledge including Microsoft Office and Lotus Notes
Ability to oversee distribution operations, positively impacting customer service.
Regard “excellence in customer service” as main priority
Required Physical Abilities
Able to lift and move 30-50 lbs of newspapers multiple times on a daily basis
The understanding that the focus of the distribution center is to meet and/or exceed the established customer service objectives
Able to operate automobile
Must have reliable vehicle, valid driver's license in the state where residing, and automobile insurance at limits required by PCF

Working Environment

Able to work weekends and early morning hours (2AM-10AM)
Able to work in warehouse type environment
Experience, Education and Certifications Required
Experience Required
Requires a minimum of 1-2 years related work experience

Required Educational Level

[ X] High School Diploma or equivalent

Apply for this job at www.pcfjobs.com

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