Guest Service Representative - Daytona Beach Courtyard | Hospitality Jobs in Daytona Beach | Guest Service Agent Jobs

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Sourcing4Marriott

Guest Service Representative - Daytona Beach Courtyard

Posted on Oodle - Over 4 weeks ago

Company:: Marriott International

Location:: Daytona Beach, FL

Features & Description

Take a stroll from the Daytona Beach Boardwalk, a fast-ride from the Daytona International Speedway or fly in from the Daytona Beach International Airport into our cozy, homelike extended-stay hotel located minutes away from all of the excitement that Daytona Beach has to offer. Located in the epicenter of Central Florida between historical St. Augustine, the thrilling theme parks of Orlando and the out-of-this-world Kennedy Space Center – our Daytona Beach Courtyard by Marriott is paradise for relaxing vacationers, thrilling for event visitors and gratifying for our valued associates. Make footprints in the white sands of Daytona Beach and make a lasting imprint on your career path as a Marriott International associate as we hire for the following full-time opportunity:

GUEST SERVICE REPRESENTATIVE (1 Part-time Opening)

Organize, confirm, process and conduct all guest check-ins/check-outs, room reservations, requests, changes and cancellations
Secure, payment; verify and adjust billing; count bank at beginning and end of shift; secure bank; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change
Activate and file room keys; accept and record wake-up call requests and deliver to appropriate department; notify Loss Prevention/Security of any guest reports of theft
Process all guest requests and relay messages; identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest
Print contingency lists to have a record of all guests in case of emergency; run and review daily reports/logs; complete designated cashier and closing reports in the computer system
Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
QUALIFICATIONS, SKILLS AND REQUIREMENTS:
Previous front desk experience highly preferred in a hotel, resort, inn or other hospitality environment
Will accept previous customer service or clerical experience within a hospitality, restaurant or similar guest contact environment
Excellent guest service, communication and organization skills
Flexible availability including days, nights, weekends and holidays is a MUST as we are open year-round
Team player with willingness to help wherever needed
Strong PC skills including typing at least 45 wpm and ability to learn new software quickly
Knowledge of the local area including directions, attractions, hotel amenities etc.
Career minded individual looking for a long-term "home away from home" and growth opportunities

Marriott International values their associates and rewards them with a generous compensation package which includes: medical, dental, vision, 401K, retirement savings, stock options, tuition reimbursement, meals, dependant care assistance, training, advancement opportunities, room discounts and much more!

For immediate consideration by a hiring manager, please submit your application via the Daytona Beach Courtyard Application Site

Visit us anytime (24/7) for Marriott opportunities anywhere at http://greatjobs.marriott.com and search by your city and state OR zip code.

EOE M/F/D/V – Drug Free Workplace

Courtyard by Marriott Daytona Beach
1605 Richard Petty Blvd.
Daytona Beach, FL 32114

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