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Managed IT Senior Engineer - Professional Services
Location:
San Antonio, TX
Description:
Looking for a new opportunity with a company that promotes growth from within? Are you open to new challenges and looking to make a difference in your work environment? Rx Technology is a growing IT company located in the heart of Texas with clients across the country and internationally looking for employees that want to make a difference at their place of work. We are exploding! We are a company that you can grow with. We take pride in employee development and promote an energetic workplace.Job PurposePerform systems management and integration functions. Establish and maintain IT and digital communication infrastructure, encompassing wireless, WAN, and LAN networks. Design, develop, and/or integrate proven solutions for vast portfolio of commercial and public customers. Administer and manage digital communication software, including email, user credentials, network access, and troubleshooting for existing staff. Train new employees to navigate company IT network systems and ensure their familiarity with communication protocols. Plan projects, defining scope, documentation, and time management to ensure timely project completion. Safeguard networks against malware and viruses, proactively identifying vulnerabilities and enhancing security measures in response to evolving cyber threats. Provide technical support and guidance to staff members. Conduct analysis and gather data to identify opportunities for communication network enhancements. Collaborate with third-party providers to ensure optimal network performance. Serve as an escalation point for Support Desk personnel. Uphold and update certifications in Network and Security technologies. Assume a leadership role within the Managed Service Provider (MSP) and aid in training Support Desk staff. Design and architect networks within specified project timelines. Qualifications: Bachelor's degree in Management Information Systems (MIS), Information Technology (IT), a related field, or equivalent experience. 5-10 years of experience in IT network systems, encompassing TCP/IP, DNS, DHCP, ISP, along with proficiency in VOIP phone support and physical/virtual server networking. Current Cisco, Meraki, Fortinet and Palo Alto certifications highly preferred Ability to get CCNP within 6 months Physical/Other Requirements: Ability to sit or stand for 4-8 hours during technology operations, such as handling calls. Constant use of fingers and hands for peripheral devices, office equipment, and electronic devices. Average visual acuity for document preparation, computer operation, and machinery use. Regular lifting, transferring, or moving objects up to 50 lbs. daily. Occasional travel for RX Tech events or business development activities. Maintenance of current certifications and participation in training courses and seminars. Working Conditions: Monday to Friday, 8 am to 5 pm, in a professional indoor office environment. Flexibility for extended hours during critical periods or special projects. Willingness to work weekends or after-hours support during special projects. Collaboration in an open team environment. Intellectual Activities and Requirements: Effective communication of detailed instructions and ideas. Comprehension, retention, and exchange of basic instructions and information. Organizing thoughts and concepts into understandable terms. Consistent attendance, punctuality, and participation in training and development opportunities. Availability to accommodate required work schedules. Reliable transportation to and from work. Adaptability to sudden schedule changes for enhanced customer service.
Company:
Rx Technology
Posted:
April 15 on ApplicantPro, TalentPlusHire
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More About this Listing: Managed IT Senior Engineer - Professional Services
Managed IT Senior Engineer - Professional Services is a Engineering Engineer Job at Rx Technology located in San Antonio TX. Find other listings like Managed IT Senior Engineer - Professional Services by searching Oodle for Engineering Engineer Jobs.
Managed IT Senior Engineer - Professional Services is a Engineering Engineer Job at Rx Technology located in San Antonio TX. Find other listings like Managed IT Senior Engineer - Professional Services by searching Oodle for Engineering Engineer Jobs.