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Customer & Neighbourhood Housing Officer
Location:
Coatham Mundeville
Description:
social housing, communication, customer focused The Vacancy Would you like to put your considerable people skills and advanced housing knowledge to the very best use Here at Paradigm, we focus on the needs of our customers, deploying the best service utilising the skills, experience and understanding from our people. Our Housing Officers have become Customer and Neighbourhood Officers and we would love to have you as part of our dedicated and highly motivated team. Your remit will include ensuring high levels of service performance and customer satisfaction, identifying when specialist support and services are required to help customers sustain their tenancies. You will be empowered to use data insight to deliver a proactive, holistic, and customer-centric neighbourhood management service, and deliver patch and service improvements. You'll report into a Neighbourhood Manager and will work with other Paradigm teams and external partners contributing to the overall area patch-plan to drive improvements for all customers in your neighbourhood. You will manage a mixed-tenure area and you will be empowered to deal with day-to-day and more complex cases, ensuring a high level of compliance across services ensuring the right interventions are taken to support vulnerable customers. This is a highly visible role delivering services in accordance with our Customer Care Standards and will make a significant impact to the customers we serve where you will be a leading advocate and voice for our customers. Our Neighbourhood teams are expert and committed housing management specialists, they are the face of our service and critical relationship builders, solutions providers, and customer service champions. Role requirements: Housing management knowledge and an understanding of the issues in social housing and legislation. Outstanding customer focus with a clear understanding of the issues in neighbourhood management and improvement initiatives. Able. Visit ListedBuy for more information.
Company:
Career Kinetics
Posted:
January 20 on ListedBuy
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More About this Listing: Customer & Neighbourhood Housing Officer
Customer & Neighbourhood Housing Officer is a Human Resource Customer Neighbourhood Job at Career Kinetics located in United States. Find other listings like Customer & Neighbourhood Housing Officer by searching Oodle for Human Resource Customer Neighbourhood Jobs.
Customer & Neighbourhood Housing Officer is a Human Resource Customer Neighbourhood Job at Career Kinetics located in United States. Find other listings like Customer & Neighbourhood Housing Officer by searching Oodle for Human Resource Customer Neighbourhood Jobs.