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Bilingual Claim Support Specialist (12 month contract)
Location:
Toronto
Description:
JOB DESCRIPTION Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. KEY OBJECTIVE: The Bilingual Claim Support Specialist will provide support and administrative assistance to the Claims Department. Contact is with both internal and external stakeholders, primarily with adjusters, brokers, insureds, and vendors. MAJOR RESPONSIBILITIES: Fielding incoming calls, emails, and physical mail to the Claim Contact Centre which include general inquiries, processing of new claims reported and acting on items within authority. Providing initial guidance on new claims process and communicating to insureds expectations and future steps to be taken, as well as sending out acknowledgment letters. Assigning files based on severity and maintaining an assignment log. Acting as SME and main point of contact in managing the relationship with our offshore support team, Genpact, on a day-to-day basis. Providing claims updates on behalf of the department to underwriters, brokers, insureds, and vendors. Responding to daily task assignments from adjusters within the larger Claims Department to complete various administrative tasks, as assigned. Assist with the auto theft salvage process. Acting as liaison and first point of contact for auditors. Auditing daily financial processing results from each claim discipline to ensure claim files are properly documented and payments are in line with Chubb's best practices. Manually entering and verifying banking information received from insureds. Visit ListedBuy for more information.
Company:
Chubb
Posted:
January 12 on ListedBuy
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More About this Listing: Bilingual Claim Support Specialist (12 month contract)
Bilingual Claim Support Specialist (12 month contract) is a Other Art & Media Jobs Support Worker Job at Chubb located in United States. Find other listings like Bilingual Claim Support Specialist (12 month contract) by searching Oodle for Other Art & Media Jobs Support Worker Jobs.
Bilingual Claim Support Specialist (12 month contract) is a Other Art & Media Jobs Support Worker Job at Chubb located in United States. Find other listings like Bilingual Claim Support Specialist (12 month contract) by searching Oodle for Other Art & Media Jobs Support Worker Jobs.