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Client Contact Worker
Location:
Toronto
Description:
DATE: January 8 th , 2024 LOCATION: Toronto, ON – The Access Point COMPENSATION: $43,289 - $45,883 Annually Prorated CONTRACT DURATION: Ending September 30, 2024 LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Client Contact Worker. Job Summary The Client Contact Worker at The Access Point is the first person to respond to clients and professionals seeking mental health support services and supportive housing. The Client Contact person works to resolve the questions and needs of both clients and professional staff as they move through the application and intake process. This involves answering commonly asked questions about the application and backssment process, checking people’s status on the waitlist, explaining program criteria and the intake process, updating client information as needed, booking backssment appointments, and confirming client consent. The Client Contact person works closely with Service Navigators to ensure the warm transfer of client calls when more extensive clinical support or problem solving is required. In this fast-paced environment, the Client Contact worker provides a welcoming and supportive experience for clients and maintains a respectful, inclusive, and non-judgmental approach to their client interactions. The Toronto Mental Health and Addictions Access Point (The Access Point) provides one place for people who need help to access community mental health, addictions and supportive housing in Toronto. Working in collaboration with more. Visit ListedBuy for more information.
Company:
Loft Community Services
Posted:
January 9 on ListedBuy
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Client Contact Worker is a Other Art & Media Jobs Client Contact Worker Job at Loft Community Services located in United States. Find other listings like Client Contact Worker by searching Oodle for Other Art & Media Jobs Client Contact Worker Jobs.
Client Contact Worker is a Other Art & Media Jobs Client Contact Worker Job at Loft Community Services located in United States. Find other listings like Client Contact Worker by searching Oodle for Other Art & Media Jobs Client Contact Worker Jobs.