This listing was posted on ApplicantPool.
Program Assistant, Bilingual (Spanish/English) -Mission Inn
Location:
Sf
Description:
Reports to: Mission Inn Program Director Compensation: $20 per hour . Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, commuter benefits, and generous vacation with Summer Recess and Winter Recess. Deadline: Immediately interviewing on a rolling basis until position is filled. About the Organization: Dolores Street Community Services (DSCS) has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities. DSCS nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video . Program Summary: Dolores Street Community Services, a progressive social justice organization dedicated to promoting a just and inclusive society, is seeking a Human Resources Associate. DSCS is in its 40th year of operation with almost 150 employees and a budget of $14.5 million dollars. Mission Inn is a 52-units supportive residential hotel for youth. We emphasize community building and resident participation. The Mission Inn team provides tenants with opportunities to participate in a variety of community activities, utilizing group environments that will help them share and access information, develop positive support networks, and engage in the broader community. This position requires working onsite daily. Position Objective: Under the direct supervision of the Program Director, the Program Assistant is responsible for assisting in the overall operation of the property; day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level; and develops a supportive environment for all residents. They must also establish and maintain effective working relationships with onsite support services staff, must relate well to people, and exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. Duties and Responsibilities Property and Facility Oversight: Manage the day-to-day administration of the property with a focus on excellent customer service to tenants; Assist the Program Director to develop, maintain, and ensure compliance with all program policies and procedures to ensure a healthy and safe hotel environment and to comply with all relevant legal and funding regulations and requirements Assist the Program Director in collecting relevant data for government and funders reports and u pdate required reports and disseminating the information as appropriate Collaborates with services staff, to ensure a productive team approach to support tenants Be available for grievance meetings, eviction proceedings, interviews, and for emergency responses Perform regular housekeeping inspections, as required, by observed conditions and reports. Document and report all vacancies to the appropriate staff. Check and secure vacant units. Keep legible records on each individual client; Document and report all issues to supervisor. Occupancy: Review all lease agreements and addendums with new resident on move-in day and follow intake policy for processing all monies and documents; Prepare subsequent new leases, re-certifications, lease renewals, interim adjustments, and other documents, as necessary Collect rent and maintain rent collection records Ensure fair and consistent application of property rules and regulations, and community policies; Issue lease violations and other documentation, as necessary and in a timely manner; Recommend cases of non-compliance to Program Director and provide support in proceedings as necessary Perform beginning inspections as to condition prior to leasing and report to ensure that units are being maintained according to HUD required housing quality standards Receive and respond to tenant inquiries by phone or visit; Understand and be sensitive to cultural background, economic status and those with special needs; Resolve problems and provide competent conflict resolution, as able; Refer issues requiring follow up to Maintenance Tech, Services Staff, or Supervisor Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and people skills Attend tenant meetings or other resident workshops, as needed Promote, implement, and be involved in activities with the residents to provide secure housing and opportunities for residents' personal growth and development Personnel: Hiring, Training, and Supervision: Participate in recruitment, hiring and training for vacant positions, approve timesheets, and prepare employee evaluations and recommends for discipline or promotions Facilitate semi-monthly staff meetings to share information and troubleshoot with staff Other Organizational Duties Conduct business in accordance with the DSCS Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice. Commit yourself to treating each community member with respect and dignity Perform other duties as assigned Qualifications and Experience: Commitment to and passion for Dolores Street Community Center's mission and values Bilingual Spanish/English (verbal & written) required Associate degree, two years of related experience and/or training or equivalent combination of education and experience Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential. Property management software knowledge a plus Ability to work independently and manage time effectively Experience working with conflict resolution, crisis intervention and resident relations Two years experience with nonprofit residential property management. Have combination skills that demonstrate familiarity with the general management of subsidized housing programs. Certified Occupancy Specialist designations and/or equivalents is/are a plus Knowledge of substance abuse and homelessness issues Commitment to and experience with a community empowerment model How to Apply If you are qualified and interested in applying, please submit your resume, cover letter, salary requirements and three professional references, including a supervisorial reference to https://dscs.isolvedhire.com/jobs/ . Immediately interviewing on a rolling basis until position is filled. Please visit our web site for additional information on our organization at: www.dscs.org Dolores Street Community Services is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
Company:
Dolores Street Community Services
Posted:
December 26 2023 on ApplicantPool
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPool
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Program Assistant, Bilingual (Spanish/English) -Mission Inn
Program Assistant, Bilingual (Spanish/English) -Mission Inn is a Clerical Assistant Job at Dolores Street Community Services located in United States. Find other listings like Program Assistant, Bilingual (Spanish/English) -Mission Inn by searching Oodle for Clerical Assistant Jobs.
Program Assistant, Bilingual (Spanish/English) -Mission Inn is a Clerical Assistant Job at Dolores Street Community Services located in United States. Find other listings like Program Assistant, Bilingual (Spanish/English) -Mission Inn by searching Oodle for Clerical Assistant Jobs.