Help
We do our best to answer all questions submitted to us; however, given the very large number of people who use Oodle.com and our partner websites, we may not be able to answer every question. Before submitting a question, please review our knowledge base for answers to common questions about search for listings, posting listings. You may also refer to our FAQ for more information.
How can we help you?
To assist us, please provide as much information as possible.
What can we help with:
Reporting Suspicious Listings


I saw a listing that is Spam or a Scam. What should I do?

Our automated tools remove thousands of bad listings every day, but some get through because fraudsters develop new techniques of getting around our system.

If you see a listing on our site that you suspect is fraudulent, help us remove it by reporting it. If you see a possibly fraudulent user posting from several accounts, report at least one listing from each account.
Using the 'Report' function is the fastest way to help us remove the listing and the user who posted it.

The 'Report' function can be found under the Gear icon when you hover over each listing in the search results pages. It can also be found on the listing's details page.

Using the 'Report' function is a lot faster and more efficient in removing fraudsters and spammers than contacting customer support. Be sure to include a reason why you think the listing is fraud when you are reporting.

Note: Using 'Report' is NOT a way to contact the support team.
Important: Some listings are sourced from other websites and will click-off to another website. In that case the Oodle Report feature is only available on the Marketplace search results page, not after you click the link in the title. Be sure to also report the scam to the original website.

To contact our support team about a suspicious listing, be sure to 'Report' the listing first, then visit this Suspicious Listing Contact page and click the thumb down icon 'This did not answer my question' to reveal the contact form.

If you have Lost Money to a scammer visit this Lost Money Contact Help page instead.


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