Help
We do our best to answer all questions submitted to us; however, given the very large number of people who use Oodle.com and our partner websites, we may not be able to answer every question. Before submitting a question, please review our knowledge base for answers to common questions about search for listings, posting listings. You may also refer to our FAQ for more information.
How can we help you?
To assist us, please provide as much information as possible.
What can we help with:
Delete Remembered Passwords

I received the reset password email but still can't log in. Why doesn't it work?

  • Please make sure that your Caps Lock key is OFF and if you are on a laptop, that NumLock is OFF.

  • If you have asked your internet browser program to remember your password, it may not allow you to change to a new password. This happens most often with Internet Explorer.

    • The best resolution for this is to tell the browser to forget the password for our site.
      Some browsers allow you to delete a specific website's password.
      Internet Explorer only allows you to delete ALL passwords.

    • Instructions to delete remembered Passwords for newer versions of Internet Explorer.
      1. Tools (or Gear icon)
      2. Internet Options
      3. General Tab
      4. Browsing History
      5. Delete (button)
      6. Check box next to Passwords
      7. Click OK
    • A second option is that you may be visiting a Favorite or Bookmark which points to a cookied page.
      1. Make sure you are visiting http://www.oodle.com/register to log in.
      2. If necessary, delete your Favorite or Bookmark and replace it with the correct page address.
      3. If necessary, delete your Cookies (for both Oodle and Facebook) and start over.
    • A third option is to try to log in with the newly reset password using a different internet browser, such as Firefox, or Chrome.

    If you continue to have difficulty with your login after deleting your remembered password, please fill in this Contact Us form. HINT: Click the "Thumbs down" (This did not answer my question) link to open the form and send us a message.



*Subject
*Name
*Email
*Please copy/paste the password you received in the message from Oodle.
*What email address are you using to log in?
Please include a link to the Marketplace page you are on when you log in.
*Please provide details about your issue.
*Verification:
Enter the words below, separated by a space